Frequently Asked Questions

Ordering from apachepizza is simple and convenient. You have three options:

• Online: Visit our Order Now page and fill in your details.
• By phone: Call us directly at +353 1 874 9111 during opening hours.
• In-store: Walk in to 27 Bachelors Walk, Dublin and order at the counter.

Yes! Apache Pizza accepts advance orders for both delivery and collection. You can schedule your order up to 48 hours ahead of time. This is especially useful for group orders, parties, or events.

To schedule an advance order, please call us at +353 1 874 9111 or use the contact form and let us know your preferred time.

You can modify or cancel your order within 10 minutes of placing it, as long as it has not yet entered the preparation stage. Please call us immediately at +353 1 874 9111 if you need to make changes.

Once the pizza is in the oven, modifications may not be possible, but our team will do their best to accommodate your request.

Absolutely! Apache Pizza loves catering for events big and small — office parties, birthdays, corporate lunches, and more. We offer special pricing for bulk orders of 10 or more pizzas.

Contact us at least 24 hours in advance to arrange catering. Email [email protected] or call us to discuss your needs.

Apache Pizza delivers across Dublin city centre and many surrounding areas, including but not limited to: Dublin 1, Dublin 2, Dublin 3, Dublin 4, Dublin 7, and parts of North and South Dublin.

To check if we deliver to your address, visit our Delivery page or call us at +353 1 874 9111.

Our typical delivery time is 30–45 minutes from when you place your order, depending on your location and current demand. During peak hours (Friday and Saturday evenings), it may take slightly longer.

Collection is usually ready in 15–20 minutes. We'll always give you a realistic time estimate when you order.

Yes, a minimum order value of €12 applies to all delivery orders. The delivery fee varies by distance:

• 0–2 km: €1.99
• 2–5 km: €2.99
• 5+ km: €3.99

Collection orders have no minimum or delivery fee.

Yes! Once your order is confirmed and out for delivery, you'll receive an SMS notification with an estimated arrival time. Our team will also call you if there are any unexpected delays.

If you have questions about your order status at any time, call us directly at +353 1 874 9111.

Yes! Apache Pizza offers a wide selection of vegetarian pizzas and sides. Many items can be made vegan on request — simply ask for dairy-free cheese and remove any meat toppings.

Our vegan-friendly options include our Garden Veggie pizza, Margherita (with vegan cheese), and various sides such as garlic bread and salads.

We offer a gluten-free pizza base as an option on most of our pizzas. Please note that while we take care to avoid cross-contamination, our kitchen does handle gluten-containing ingredients, so we cannot guarantee a fully gluten-free environment.

If you have a severe gluten allergy or coeliac disease, please speak to our team before ordering so we can advise appropriately.

Absolutely! At Apache Pizza, we love helping you build your perfect pizza. You can customise any pizza from our menu by adding, removing, or swapping toppings. Extra toppings are available at a small additional charge.

You can also choose your base (classic, thin & crispy, or gluten-free) and sauce (tomato, BBQ, or white garlic). Just let us know your preferences when ordering.

Full allergen information is available on our Menu page and in-store. We clearly label items containing the 14 major allergens as required by EU food safety regulations.

If you have a specific allergy concern, we strongly recommend contacting us before ordering so our staff can advise on safe choices. Call us at +353 1 874 9111.

Apache Pizza accepts a wide range of payment methods for your convenience:

• Cash on delivery or at collection
• Credit & debit cards (Visa, Mastercard, Amex)
• Contactless payment including Apple Pay and Google Pay
• Online card payment for online orders

All online payments are secured with industry-standard encryption.

Customer satisfaction is our priority. If there is an issue with your order — such as a missing item, incorrect order, or quality concern — please contact us within 2 hours of receiving your order.

We'll offer a replacement, credit, or refund as appropriate. Visit our Refund Policy page for full details, or call us at +353 1 874 9111.

Yes! Apache Pizza regularly runs seasonal promotions and special deals. The best way to stay updated is to follow us on social media or sign up for our email newsletter.

We also offer group and repeat-customer discounts. Contact us to find out more about current offers available to you.